Check your Status Lights

 

This web site contains animations of status lights on normally working telecom devices. If your device status lights do not look like that listed, suggested actions are provided. In short, a picture is worth a thousand words haggling with a telephone company repair rep.

 

Prepare for the next Voice or Data Service Outage...

1. Click on your communication device from the list below.

2. In your browser's file menu, save web page to your PC desktop.

3. On voice, WAN or Internet service down issues, report changes to your communication equipment's "NORMAL STATUS LIGHTS".

 

The story of "Status LIGHTS"

 

 

Device

Location in

Network

Input to Device

Description

Adtran NT1 Ace 4 (Ace 3)

Customer

ISDN BRI from carrier.

Converts carrier 2 wire "U" interface to 4 wire and feeds this to Iwatsu PBX

Adtran TA604

  Edge   T1 from carrier

T1 network interface For use with VOIP

Adtran TA612

Edge

T1 from carrier

Voice & Internet router

Adtran Netvanta 3205

Edge

T1 from carrier

T1 router.

Adtran Netvanta 3305

Edge

T1 from carrier

T1 router

Adtran Netvanta 3430

Edge

T1 from carrier

T1 router w/ two Ethernet interfaces

Adtran H2TU-R card

T1 smart jack

2 wire DSL from carrier

ILEC Smart jack card - T1 delivery via 1 pair DSL

Adtran HTU-R card

T1 smart jack

4 wire HDSL from carrier

ILEC Smart jack card - T1 delivery via 4 wire (2 pair) HDSL

Adtran H4TU-R card

T1 smart jack

4 wire HDSL from carrier

ILEC Smart jack card - T1 delivery via 4 wire (2 pair) HDSL

Carrier Access Adit 3402

Edge

T1 from carrier

Voice & Internet router

Carrier Access Adit 600 -VOIP voice

Edge

T1 from carrier

Voice over IP & Internet router. Voice only delivered as POTS.

Carrier Access Adit 600 -TDM Voice

Edge

T1 from carrier

TDM Voice & Internet router. Voice delivered as POTS, BRI or T1/PRI.

Cisco 501 Pix Firewall

Customer

Ethernet from Edge Router

Internet firewall

Cisco 1600 Series

Customer

 Varies with installed WIC

Router

Cisco 1700 Series

Customer

Varies with installed WIC

Router

Cisco 1720 Series

Customer

Varies with installed WIC

Router

Cisco 3600 Series

Customer

Varies with installed WIC

Router

Cisco 3800 Series

Customer

Varies with installed WIC

Router

Edgemarc 4508T4

 Edge

 Internet via ethernet

 Managed voice router for VOIP.

Hatteras HN408-CPi

Customer

2 to 8 DSL

Ethernet over multiple copper DSL loops router

Iwatsu DTI-P Card

Customer

PRI from carrier

Iwatsu ISDN PRI card

Kentrox Q2300

Customer

Ethernet from Edge Router

Cable/DSL or Ethernet router w/ QOS

Kentrox Tsmart

Edge

T1 from carrier

T1 CSU. Provides signal conditioning and loopback testing

Linksys RV042

Customer

Ethernet from Edge Router

Cable/DSL or Ethernet router

Linksys-BEFSR41

Customer

Ethernet from Edge Router

Cable/DSL or Ethernet router

Lucent Connect Reach

Edge

T1 from carrier

Voice & Internet router

Multitech RF 820

Customer

Ethernet from Edge Router

Cable/DSL or Ethernet router

Paradyne DSL Modem 6310 A2 200

Edge

DSL from carrier

Internet DSL modem

Paradyne DSL Modem 6350 A4 200

Edge

DSL from carrier

Internet DSL modem

Paradyne DSL Modem 6381

Edge

DSL from carrier

Internet DSL modem

Paradyne Hotwire 6210-A2(6211, 6381)

Edge

DSL from carrier

Internet DSL modem

SMC 8013WG Cable Modem/Router

Edge

Cable from carrier

Cable Internet router

SMC 8014 Cable Modem/Router

Edge

Cable from carrier

Cable Internet router

  Toshiba PCX2200   Edge   Cable from carrier  Cable Internet router

Westell 2200 DSL modem

Edge

  DSL from carrier

Internet DSL modem

Westell 6110 DSL modem

Edge

  DSL from carrier

Internet DSL modem

Westell 2110 DSL modem

Edge

  DSL from carrier

Internet DSL modem

  Actiontec R1408  Edge   FiOS from carrier   FiOS internet router
  Actiontec M1424WR  Edge   FiOS from carrier   FiOS internet router

 

Location in Network

T1 smart jack - Incumbent local exchange carrier (ILEC) T1 smart jack card. The absolute edge. If provided, it's by the Incumbent carrier. Not an IP device.

Edge - First IP Routable device closest to the carrier. Generally supplied by a competitive local exchange carrier (CLEC). This is what Infotel Systems needs to monitor the most. If this fails, it's a major carrier issue.

Customer - The device just past the carrier edge device. Connected to the carrier edge device. Customer owned.Example: Firewall or ISDN BRI NT1.

Endpoints -Telephone system, Telephones, PC's etc. These also have lights such as a power light and a display

 

A possible Voice & Data Network Design

Adtran H2TU-R card Carrier Access Adit 600 -VOIP voice Adtran Netvanta 3430
     
If the Verizon T1 smart jack card does not have normal status lights  This won't work ! Nor will this!

 

Test with a loopback device

 

Carrier Trouble Reporting Process

 

If not Fixed or if the Problem is Chronic Contact Us