|
Light |
Status |
Description |
| Power | Green | The modem power is on. Look at the other lights to troubleshoot connectivity issues. |
| Off | Modem power off. Turn the modem on and try to re-connect. | |
| Ready | Slow flashing green | The modem is turned on and attempting to connect. |
| Fast flashing green | The modem is turned on, is attempting to connect, and is downloading any needed information. | |
| Green | The connection between the modem and Verizon Broadband is established. | |
| Flashing green/red | A communication failure. Check the Verizon Broadband System Status, then troubleshoot the connection issue. | |
| Red | Modem test failed. | |
| Flashing red | The modem failed the power-up test. Use the power switch on the back of the modem to turn off the power, wait 15 seconds, and then turn the modem back on. Wait 45 seconds to allow the modem to synchronize to the server and try connecting to the Internet. If that doesn't fix the problem, troubleshoot the connection issue. | |
| Off | Modem power off. After checking the power supply, see above. | |
| Ethernet | Green | The modem and Broadband are connected and the data is transmitting at a normal rate. |
| Off | No link between modem and computer. Check the Verizon Broadband System Status, then troubleshoot the connection issue. | |
| USB | Green | Data is transmitting. |
| Off | No link between modem and computer. Check the Verizon Broadband System Status, then troubleshoot the connection issue. |